Our goal is to ship out all customer orders within 1 business day. In fact, most orders placed before 3:30 PM PST weekdays are shipped out on the same day. Orders placed over the weekend or on holidays will be shipped on the next business day.

Destination Service  Shipping Rate
United States           UPS Ground Calculated based on item weight 
  International UPS Standard Calculated based on item weight


Partial Shipments from Pre-Orders and Backorders


Orders containing both in-stock and pre-order products will be shipped out together if the pre-order products would become available within 3 business days. If the pre-order products would not be available within that time frame, then the in-stock products would ship out first. For orders containing backordered products, our customer service team will contact you to see if you would like to wait until they become in stock or to refund that product, and to see if you would like to ship the in-stock products first.


Time Critical Orders / Air Shipments


For time critical orders, the official cut-off time to guarantee your order will be shipped is 3:00 PM PST Monday through Friday. Orders placed after the cut-off time including on weekends will be shipped the next business day. For Second Day Air or Next Day Air orders in which you wish to receive the order on a Saturday, please make a note of that under the comment section of your order or call in to place the order. There may be an additional charge by UPS for Saturday delivery. If no note is made for a Saturday delivery, you order may be delivered on the next business day. 


Freight Collect


If you or your company has a valid UPS or FedEx account, you may opt to use Freight Collect by providing us with your shipping account number. Please CONTACT US to place an order with shipped with Freight Collect.


International Shipping


AC Infinity accepts orders from and ships to certain countries outside of the USA and Canada. Please note that international orders are subject to limited returns, exchanges, and warranty policies. Any customs, duties, taxes, VAT or tariffs or brokerage fees arising from shipment of the international order are the sole responsibility of the receiving customer and cannot be refunded by AC Infinity. Please see the INTERNATIONAL ORDERS page for more details.