Our warranty program is our commitment to you, the original customer, that each product sold by AC Infinity Inc. will be free from defects for a period of TWO YEARS from the date of purchase. If a product is found to have a defect in material or performance, we will repair or replace it at our expense. Once the return is received, a fixed unit or new replacement will be shipped out within 2 business days.
Please note this does NOT cover non-durable goods or consumables designed to be recurrently used.
A FREE prepaid return shipping label will be emailed to you to return the product back to us for repairs or replacement; this offer is available only for addresses in the USA.
FOR FASTER SERVICE, PLEASE:
- Have your order number ready.
- Confirm your shipping address under the Comments/Questions section below.
- Provide a brief description of the issue under the Comments/Questions section below.