Our warranty program is our commitment to you, the original customer, that each product sold by AC Infinity Inc. will be free from defects for a period of TWO YEARS from the date of purchase. If a product is found to have a defect in material or performance, we will repair or replace it at our expense. Once the return is received, a fixed unit or new replacement will be shipped out within 2 business days.

Please note this does NOT cover non-durable goods or consumables designed to be recurrently used.

A FREE prepaid return shipping label will be emailed to you to return the product back to us for repairs or replacement; this offer is available only for addresses in the USA.



  1. Have your order number and QC code (if applicable, locate the orange label on the fan) ready.
  2. Confirm your shipping address under the Comments/Questions section below.
  3. Provide a brief description of the issue under the Comments/Questions section below.